Privacy Policy

Rose-Raine Safety Consulting Inc.

Rose-Raine Safety Consulting Inc. (“RRSC,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we Collect

We may collect personal information through our website, services, and communications, including:

Name, email address, phone number, and company information
Information submitted through contact forms or service inquiries
Workplace-related information relevant to ergonomic assessments or safety support
Information required to support disability management or WCB-related services

In some cases, individuals may voluntarily provide sensitive personal or medical information. While we do not require detailed medical information unless necessary for service delivery, any such information received will be handled with strict confidentiality.

How We Use Information

We collect and use personal information to:

Respond to inquiries and provide requested services
Conduct ergonomic assessments and workplace health and safety consulting
Support disability management and WCB-related processes
Communicate with clients and stakeholders
Improve our services and website functionality

We only collect and use information that is reasonably necessary for these purposes.

Consent

By providing personal information to RRSC, individuals consent to its collection, use, and disclosure as described in this policy.

Where sensitive information is involved, we take additional care to ensure it is used only for the specific purpose for which it was provided.

Disclosure of Information

We do not sell or share personal information with third parties for marketing purposes.

Information may be disclosed where necessary to:

Fulfill service requirements (e.g., client organizations, WCB processes, or authorized representatives (e.g., case managers, insurers, or designated employer contacts)
Comply with legal or regulatory obligations
Protect the rights, safety, or integrity of individuals or organizations

All disclosures are limited to what is necessary and appropriate.

Safety and Legal Disclosure

RRSC may disclose personal information without consent where permitted or required by law, including circumstances where there are reasonable grounds to believe that disclosure is necessary to address a serious and imminent risk to the health or safety of an individual or the public. This determination is made based on professional judgment and the specific circumstances at the time.

This may include situations involving:

Immediate risk of harm to an individual or others
Unsafe workplace conditions posing imminent danger
Environmental or public safety concerns
Situations where an individual may pose a credible risk to themselves or others

In such circumstances, information may be shared with appropriate authorities, emergency services, or relevant regulatory bodies to help prevent harm.

All such disclosures are made in good faith and limited to what is necessary to address the situation. RRSC limits disclosure to the minimum information necessary to address the situation.

Data Protection and Storage

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Information may be stored electronically or in secure systems used to support service delivery. Access is limited to authorized individuals.Where third-party platforms are used to support service delivery, RRSC takes reasonable steps to ensure those providers maintain appropriate privacy and security standards.

Some tools used to support service delivery may include secure, commercially available technologies. Personal information is not used for training external systems.

Website and Communications

Information submitted through our website forms is transmitted to RRSC for the purpose of responding to inquiries and providing services.

While we take reasonable steps to protect data, no method of electronic transmission is entirely secure. Individuals are encouraged not to include unnecessary sensitive information in initial inquiries.

Individuals are encouraged to avoid submitting detailed medical or sensitive personal information through general website forms unless specifically requested.

Access and Corrections

Individuals may request access to their personal information or request corrections where appropriate.

Requests can be made using the contact information below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Email: info@rrsc.ca
Phone: 587-318-3934
Toll-Free: 1-877-398-0539

Updates to this Policy

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements.

Last Updated

April 2026